Privacy Policy

NatureFlame Manufacturing Co., Ltd.

Last updated: January 2024

1 Introduction

NatureFlame Manufacturing Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for business purposes including OEM/ODM manufacturing services for BBQ grills and fire pits.

2 Information We Collect

Personal Information

  • Contact details (name, email address, phone number, company name)
  • Business information (industry, company size, purchasing requirements)
  • Communication preferences and inquiry history

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3 How We Use Your Information

Business Operations

  • • Process inquiries and provide quotes
  • • Manage OEM/ODM projects
  • • Communicate about products and services
  • • Process orders and manage logistics

Service Improvement

  • • Analyze website usage and performance
  • • Improve our products and services
  • • Customize user experience
  • • Conduct market research

4 Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: Trusted partners who assist in business operations (shipping, payment processing, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

Access Control

Regular Audits

6 Your Rights and Choices

Access & Correction

Request access to or correction of your personal information

Data Portability

Request a copy of your data in a structured format

Deletion

Request deletion of your personal information

Opt-Out

Unsubscribe from marketing communications

7 Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Essential Cookies Analytics Cookies Functional Cookies

8 International Data Transfers

As a global manufacturing company based in China serving international clients, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws including GDPR and CCPA.

9 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email

[Email Protected]

Phone

+86 13757858068

Address

Jinyun District, Zhejiang, China

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.